Critical Questions You Should Ask Your LMS Vendor Before Making The Purchase

Dec 8, 2020 12:05 PM ET

iCrowdNewswire   Dec 8, 2020  7:05 AM ET

The evolution of learning in the workplaces, institutions, and other organizations is not a secret any longer.

Classrooms, courses, and lectures have transformed from traditional to online as the digital revolution has taken the world by storm. One of the major elements that made helped make this transition seamlessly is certainly a learning management software or an LMS.

Learning management software is a digital tool that makes it easier to create, deploy, and track the learning performance of users. With this tool, you get an opportunity to personalize your course and still make it cost-effective.

However, these tools are available in abundance. If you pick the wrong one from the lot, the decision of purchasing it converting into a bad decision won’t take long. There are a lot of factors and features that you need to keep in mind before choosing your final LMS that you are comfortable with.

In this article, you can read about the important questions that you should ask your vendor before making the purchase.

  • Does it support multiple devices?

It is essential that you invest in responsive learning solutions if you wish to keep your learners engaged. One of the best advantages of investing in a tool that allows you to train your learners online is that it is perhaps the most convenient method for them.

But if you have a tool that does not support multiple electronic devices, the purpose of investing in a digital tool dissolves then and there. You want your learners to be free of any restrictions in terms of time, location, and pace.

Thus, it is important for you to confirm with your vendor whether the learning management system of your choice offers several screen support or not. This will allow learners to even take the sessions when they are commuting!

  • What features does the LMS offer?

Features play an important role when you are planning to adopt or replace your existing LMS. It is these features that allow you to figure out if the particular LMS will fit well with your organizational goals or not.

Every vendor has a different set of features. Hence, it is important that you already have a list of requirements ready before you head out to the market. When you have your own needs, it’ll be easier for you to compare what you require and how far away the LMS is.

A few of the common features that you should certainly ensure your LMS has are gamification tools that will help you insert leaderboards or badges etc., live chat options, built-in authoring tools, reporting, and more.

  • What support services does the vendor offer?

More often than not, once the purchase has been made, it becomes difficult for businesses to get hold of their vendors.

No matter how easy the user interface might be, you’ll still have plenty of questions in your mind regarding the LMS. Thus, it is important that your vendor offers seamless and effective after-purchase support services.

You can ask them about the ways in which you can contact them.

  • What is the pricing structure?

Pricing is one of the most important elements of the deciding factors when it comes to an LMS. There are several pricing models that LMS has to offer.

It is often suggested that you already keep your budget and resources for an additional digital tool identified. Things will become much more smooth for you.

A few of the common pricing models are subscription-based where you pay a fixed amount annually, irrespective of the user size; pay-per-user where you pay according to the number of users; pay-as-you-go, and more.


Before you make your LMS purchase, make sure you have answers to your doubts in order to avoid turning your tool into a liability.